• Employee TRANSPORT

    IT / BPO, Corporate

  • Supply TRANSPORT

    Supply-chain movement

  • On-Call TRANSPORT

    On demand / request

Preface: Ananya

A company with operations in Bangalore focused on providing varied travel and transport services to Call centers, IT companies and Multinationals.
The travel trade has recorded phenomenal growth and still continues to show encouraging signs of excellent all around development as the requirement for all types of travel services has increased manifold, with a host of MNC’s setting up base.
Our endeavor remains in giving new dimensions to the existing travel trade by way of introducing unique, dynamic, innovative & cost effective solutions to cater to all your travel & transport related needs. Ananya Enterprise performs as an extended arm of its client, whom it recognizes and acknowledges irrespective of the nature and volume of transaction.

Team Readiness & Training Process

We have distributed the Clients requirements Metrics to all team member as per their roles.

IPM : Individual Performance Management

All team is reviewed on weekly basis on IPM.

Discussion of previous weeks performance on an operations, team and planning for coming week.

Driver & Support Team Statutory

Support staff & Drivers are paid through Trinity Enterprises (man power partner) to adhere  statutory compliance

 

MIS

Strong adherence of MIS to control the Finance and Opps on Weekly Basis

Driver Checklist
Driver Vetting Form
Cab Checklist
Cab Maintained Report
Weekly Revenue Report
Consolidated Revenue Report Monthly
No Show Report
Incident Report ( BCP)


Events 2013

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Roll-Out

We shall provide a Help Desk equipped with mobile controlled by experienced supervisors through the operational hours.

Every vehicle will be provided with daily news paper “ Times of India”

Daily, Weekly, and Monthly reports will be maintained attested by the operations executives and the reports will be provided along with the monthly invoice.

Vehicles are frequently checked for timely, quality and services and the reports will be provided along with the monthly invoice.

Experienced drivers are deployed with better knowledge of Bangalore city. Each driver will be in white uniform through the duty hours.

Each vehicle reporting time will be noted for report generation.

Any delays as such VVIP movement, or Traffic Jams, status will be intimated to the transport focal beforehand.

The trip sheets should be filled by the employee’s, completely with Name, Location, and Sign.

The Cabs will be labeled as mutually agreed for identification.

Checklists such as Driver, Supervisor, Vehicle and Reporting will be maintained and provided along with the monthly invoice.

Regular driver training program on grooming, Behavior, cleanliness and ethics would be provided.

In case of any break down of vehicles during transit, city taxi would be provided to the location. In case of non availability of city taxi, Autorikshaw can be availed on reimbursement.

Driver’s Training

Periodic training session from Industry Leaders on below subject

Positive Attitude
First Aid
Effective Driving
Outstanding performance during emergency
Traffic Rule Education
Customer handling
Handling Stress
Yoga Training
Recognition & Awards

Review Process of Operations

Daily review session of supervisors by Site Head @ 1100 hr

Daily briefing sessions of drivers about Do’s & Don'ts and policy updation

Weekly review on operations on every Monday by Business Head
Daily performance review updation of the site team

Monthly review of operations (Metrics)


Team Functions & rewards

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